Tag: customer service

  • Why I Moved Hosting Providers From Flywheel to Rocket.net

    Why I Moved Hosting Providers From Flywheel to Rocket.net

    I’m almost full moved to Rocket.net from Flywheel/WPEngine. For the longest time, I loved Flywheel’s hosting. I love how it was a boutique WordPress optimized host and wasn’t part of the big dogs. Then WPEngine bought them. At first it was decent enough. Then they started nickel and diming for every small feature. To get

  • Bad Customer Service Has To STOP

    Last night a friend of mine posted on Facebook that her Android phone wouldn’t let her login. She said she called Verizon and and the customer service representative told her that the ONLY thing she could do was to exhaust her login attempts and have the phone erase all the data and start over. I

  • Business Owners Keep Your Voicemail Inbox Accessible

    Note: I feel like I rant a lot. I probably do. But it’s “always” for a good reason. <rant> Today’s rant has to do with people, but especially business owners who don’t clear out their voicemail inboxes. The purpose of voicemail is to get messages. The process is simple. You get the message, you either