customer service Archives - SethGoldstein.me

Bad Customer Service Has To STOP

BySeth May 23, 2016 Reading Time 4 minutes

Last night a friend of mine posted on Facebook that her Android phone wouldn’t let her login. She said she called Verizon and and the customer service representative told her that the ONLY thing she could do was to exhaust her login attempts and have the phone erase all the data and start over. I…

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Business Owners Keep Your Voicemail Inbox Accessible

BySeth April 18, 2016 Reading Time 2 minutes

Note: I feel like I rant a lot. I probably do. But it’s “always” for a good reason. <rant> Today’s rant has to do with people, but especially business owners who don’t clear out their voicemail inboxes. The purpose of voicemail is to get messages. The process is simple. You get the message, you either…

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