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Why It’s Important To Let Your Web Person Handle Your Hosting And Maintenance

I’ve been doing web design, web development, and digital marketing for more than 10 years. Of the years I’ve done a number of different methods to host my clients’ sites.

In the beginning I would have them pick up cheap hosting and they would manage that relationship. As time went on, the cheap hosting acted (what a surprise) like cheap hosting. I found myself dealing with the hosting issues for my clients and not getting compensated for that time.

I was always wary of handling the hosting relationship directly, because of potential complications resulting with parting ways with certain clients.

Not being one of those web people who hold clients’ sites hostage, I needed to find a way to do it right.

When a fellow developer friend of mine recommended Flywheel (affiliate link) to me it was perfect. I could handle the relationship, get compensated for my time, and if I had to part ways with a client I could easily sign over their account to them.

It’s important that someone who is familiar with the hosting environment deal with hosting. It saves money and time.

It’s a win win.

Do you handle your clients’ hosting for them? How do you deal with all the potential issues that can result from doing it?

Image Credit: Pixabay via Pexels

Categories
General

Digital Marketers & Web Designers. Don’t hold Your Clients Hostage!

If I got paid $1 every time I had to untangle an existing site’s hosting account, WordPress account and plugin/theme issues, I’d be a very rich man.

In the digital marketing, especially in the web design, their are two many professionals holding clients hostage and making it really difficult for them to separate and go on their own or with another company.

Now I understand no one wants to lose a client, but not providing the client with at least the basics is really scummy.

Here’s what everyone should make sure they know before parting ways from an agency of any size.

  1. Where is the site hosted?
  2. How do you access the hosting?
  3. Who owns the relationship with the hosting company?
  4. What is your FTP (File Transfer Protocol) information?
  5. What is the administer username and password for your site?

Those are the bare minimum that any company should get from their agency, even if they aren’t parting ways.

Sorry for the rant, but I see people lose control of their own sites all the time. It’s best to protect yourself.

What do you think? Post your thoughts below.