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[Review] The Age of Influence by Ted Rubin
Publisher: Substantium Price: USD $16.95 (via Amazon) Overall Rating: 4/4 Ted Rubin isn’t your average marketer. Avid social media engager, Return on Relationship evangelist, and brand strategist only hits the top of the iceberg when you’re talking about Ted. I first met Ted at the 140 Characters Conference at the 92nd Street Y in
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Bad Customer Service Has To STOP
Last night a friend of mine posted on Facebook that her Android phone wouldn’t let her login. She said she called Verizon and and the customer service representative told her that the ONLY thing she could do was to exhaust her login attempts and have the phone erase all the data and start over. I