Seth is a digital marketer, former journalist, first adopter, technologist based in the Philadelphia-Metro area. He loves all things #WordPress, #WebDesign, #SEO, #DigitalMarketing, and #Podcasting. #fedi22
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Bad Customer Service Has To STOP
Last night a friend of mine posted on Facebook that her Android phone wouldn’t let her login. She said she called Verizon and and the customer service representative told her that the ONLY thing she could do was to exhaust her login attempts and have the phone erase all the data and start over. I…
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As A Father It’s My Duty To Teach My Son To Respect Women
About a month or so ago a friend of mine was sexually assaulted at a nightclub/bar in Philadelphia. I was shocked and devastated that this happened. I immediately felt compelled to apologize for my caveman counterparts. It is abhorrent that anyone has to go through that, regardless of gender or orientation. After talking with Briana…
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Business Owners Keep Your Voicemail Inbox Accessible
Note: I feel like I rant a lot. I probably do. But it’s “always” for a good reason. <rant> Today’s rant has to do with people, but especially business owners who don’t clear out their voicemail inboxes. The purpose of voicemail is to get messages. The process is simple. You get the message, you either…
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I Wouldn’t Trade My Time With My 3-year-old Son for Anything
So many of you know (those who I’m close too, at least) that when my son, Ilan, was born, he had some issues to get sorted out at Children’s Hospital of Philadelphia. 3 years later he’s doing amazing. 3 months ago my adorable, beautiful niece Chloe was born with the same bowel obstruction that…
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On Being A Father – To Blog or Not To Blog
Mommy/Daddy Bloggers – More of one than the other? So, I read a lot online. From technology to current events to parenting sites. What I’ve noticed about the last topic, parenting sites, is that there seems to be more “Mommy Bloggers” than “Daddy Bloggers” out there. I know the roles are different. Often, especially in…
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Google Image Search – A Cautionary Tale Of Finding And Using Images Online
This hasn’t been the first time I’ve gotten an email like this, but hopefully it’ll be the last. About a month ago, the copyright compliance department at Getty Images wrote me an email and sent a letter claiming that one of the images that they represent was being used on my blog illegally. Not knowing…
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[Review] X: The Experience When Business Meets Design by Brian Solis
First off this book is gorgeous. The design, which is intentional, is so well done – it’s captivating. It’s hard not to pick it up and read it. Then you add the expertise that Brian Solis brings to the table and you have a bible of customer experience and how to make customers happy. Brian Solis…
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[Review] Start Me Up! by Ebong Eka
In my line of work I’m very lucky to get to meet some amazing people. Business owners, entrepreneurs, celebrities and Internet celebrities – all kinds of people. One such individual is Ebong Eka.